Last updated: 9 March 2026
PlanningLens is a UK-based planning intelligence platform. When we refer to "we", "us", or "our" in this policy, we mean PlanningLens.
When you use our free analysis tool, we collect the postcode and application type you enter. We do not require an account or login to use the free tool.
When you sign up for email notifications, we collect your email address and postcode.
When you purchase a Pro Report, we collect your email address and property address. Payment is processed securely by Stripe. We do not store your card details. Stripe may collect your name, email, billing address, and payment information in accordance with their own privacy policy.
We automatically collect basic analytics data including pages visited, browser type, and approximate location derived from your IP address. We do not use this data to identify you personally.
We use postcode and application data solely to generate your planning analysis. We use your email address to deliver purchased reports, notify you when your area becomes available, or send service-related communications. We do not sell, rent, or share your personal data with third parties for marketing purposes.
We use essential cookies to ensure the site functions correctly. We may use analytics cookies to understand how visitors use our site. You can disable cookies in your browser settings at any time.
Email addresses collected for notifications are retained until you unsubscribe or request deletion. Search queries entered into the free tool are not stored against your identity. Payment records are retained as required by law for accounting purposes.
Under UK data protection law (UK GDPR), you have the right to access, correct, or delete your personal data. You may also object to processing or request data portability. To exercise any of these rights, contact us at the email address below.
We use the following third-party services:
Stripe — payment processing. Stripe Privacy Policy
Resend — email delivery for Pro Reports and notifications. Resend Privacy Policy
Netlify — website hosting. Netlify Privacy Policy
Google Forms — email collection for waitlists and notifications. Google Privacy Policy
Each service handles your data in accordance with their own privacy policy.
We may update this policy from time to time. Any changes will be posted on this page with an updated date.
If you have any questions about this privacy policy or your personal data, please contact us at hello@planninglens.co.uk.